This Privacy Policy explains how GH Aesthetics (“we”, “us” or “our”) collects, uses and protects personal information when you visit ghaesthetics.co.uk/, contact the clinic, book a treatment or enquire about our training courses.
GH Aesthetics is an aesthetics clinic and training provider based in Newcastle-under-Lyme, Staffordshire. The website gives the following contact details:
The website identifies Gemma as the owner and founder. It does not clearly identify the legal person or company that contracts with clients and trainees. The correct legal trading entity and any company registration details should be confirmed by the business before publication. “GH Aesthetics” is used in this policy as the clinic’s trading name and does not itself establish a legal entity.
Depending on your relationship with us, we may collect:
We collect information when you complete a website form, book through the online booking facility, contact us by email or telephone, attend a consultation or treatment, enrol on a training course or communicate with us about your experience.
The website provides online booking and a client booking/login area. The booking service may process information under its own terms and privacy notice. Please review the provider’s privacy information when using that service.
Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract or to perform a contract; to comply with legal obligations; for our legitimate interests in operating the clinic and training business safely and effectively, where those interests are not overridden by your rights; or with your consent.
Health information and other special-category data require an additional condition under Article 9 UK GDPR and the Data Protection Act 2018. Depending on the purpose and circumstances, this may include your explicit consent or another condition permitted by law. We will explain the applicable basis when collecting this information. You should provide accurate information relevant to your safety and treatment suitability.
Where consent is the basis for processing, you may withdraw it. Withdrawal does not affect processing carried out lawfully before withdrawal. It may not be possible to provide a treatment safely if essential consultation or screening information is withheld.
Photographs may be taken where appropriate for consultation, clinical or treatment records, progress monitoring or other purposes explained to you. We will seek any consent required for optional uses, such as promotional or social media publication. Agreeing to treatment does not automatically mean that you agree to promotional use of your photographs.
We may share relevant information with suppliers that support our website, booking system, email, IT, accounting and payment administration; professional advisers; insurers; relevant healthcare professionals where appropriate and authorised; and regulators or public authorities where legally required.
The website provides an online booking facility and states that payments are accepted by bank transfer. The exact booking platform provider, hosting arrangements and bank/payment processing arrangements should be confirmed against the services actually used. We do not name an unverified provider in this policy.
We do not sell personal information.
If a supplier processes personal information outside the United Kingdom, we will ensure that any transfer complies with UK data protection law, using an applicable adequacy regulation or approved transfer safeguard where required.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining treatment and consultation records, managing bookings, providing training, resolving complaints and meeting legal, professional, insurance and accounting requirements.
Different retention periods may apply to enquiries, client health and treatment records, photographs, booking and payment records, training records and marketing preferences. The website does not publish a retention schedule. GH Aesthetics should document and apply appropriate periods that reflect its professional, legal, regulatory and insurance obligations, and securely delete or anonymise information when it is no longer required.
Subject to legal conditions and exemptions, you may have the right to request access to your personal information, correction of inaccurate information, erasure, restriction of processing, data portability and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent.
To exercise your rights, contact info@ghaesthetics.co.uk or telephone 07737 257829. You may also complain to the Information Commissioner’s Office at ico.org.uk.
We take reasonable technical and organisational measures to protect personal information. No method of internet transmission or electronic storage is completely secure.
Our website may link to third-party websites or booking services. Those services operate under their own privacy notices and terms. We are not responsible for their privacy practices.
We may update this policy to reflect changes to our services, systems or legal obligations. The current version will be published on this page.
Last updated: 10 November 2026.
