These Terms and Conditions apply to your use of ghaesthetics.co.uk and to appointments, treatments and training services offered by GH Aesthetics, based in Newcastle-under-Lyme, Staffordshire.
The website describes GH Aesthetics as an aesthetics clinic established in 2018 and identifies Gemma as its owner and founder. The website lists the clinic address as 4B Berkeley Court, Borough Road, Staffordshire, ST5 1TT, telephone 07737 257829 and email info@ghaesthetics.co.uk. The legal contracting entity and any company registration details should be confirmed by the business before publication; these terms use “GH Aesthetics” as the trading name.
The website describes aesthetic treatments including lip filler, cheek, chin and jaw filler, non-surgical rhinoplasty, anti-wrinkle treatments, filler dissolving and corrections, skin treatments and other cosmetic procedures. It also advertises training courses, including pathways to aesthetics, anatomy and physiology, foundation and advanced dermal filler and anti-wrinkle courses, and masterclasses such as Russian Lips and non-surgical rhinoplasty.
Availability, suitability, course content and the practitioner or trainer providing a service will be confirmed when you enquire or book.
Appointments may be requested through the online booking facility or by contacting the clinic. A booking is subject to the availability and confirmation shown by the booking system or communicated by the clinic.
Please provide accurate contact details and attend at the agreed time. If you need to change an appointment, follow the cancellation and rescheduling requirements below or contact the clinic as soon as possible.
The clinic’s online booking page states the following booking policy:
These are the terms currently displayed on the booking page. They should be read alongside the booking confirmation and any terms presented at checkout. Any deposit or cancellation provision is subject to applicable consumer law, including requirements concerning fairness and proportionality. Nothing in these terms removes rights that cannot lawfully be excluded.
The booking page states that the clinic does not have a card reader on site and can accept bank transfer only. Please follow the payment instructions provided by the clinic for your booking. Confirm the amount, payment deadline and bank details directly with the clinic or through its official booking communications before transferring money. Do not rely on bank details received in an unexpected message without verifying them independently.
Treatments are subject to consultation and an assessment of suitability. You must provide accurate and complete information relevant to your health, medical history, medication, allergies, previous procedures and any other matters requested by the practitioner. Please tell the practitioner if your circumstances change before treatment.
The practitioner may recommend an alternative, postpone or decline a treatment if it is not considered appropriate or safe. You should ask questions about the proposed procedure, expected outcomes, possible risks, side effects, aftercare and alternatives before deciding whether to proceed.
Where required, consultation, screening and informed consent will be completed before treatment. You should not proceed unless you understand the information provided and are comfortable with the decision.
Results vary between individuals and no particular cosmetic result can be guaranteed. The website’s FAQ explains that swelling, bruising and sensitivity may occur after injectable treatments and provides general information about recovery. The risks and expected recovery for your own procedure should be discussed with your practitioner.
Aftercare instructions may be provided following treatment. You should follow the instructions relevant to your procedure and contact the clinic if you have concerns. If you experience severe or urgent symptoms, seek appropriate medical assistance without delay; do not rely solely on a website or routine clinic message for emergency care.
Photographs may be used as part of consultation or treatment records where appropriate. Any optional use of identifiable photographs or testimonials for marketing, social media or promotional purposes should be separately explained and based on an appropriate lawful basis, including consent where required. Booking a treatment does not automatically grant permission to use your photographs in advertising.
The website advertises training courses at foundation and advanced levels, as well as masterclasses. Course availability, entry requirements, fees, duration, materials, assessment arrangements, certification and any cancellation or transfer conditions should be confirmed in the course information and booking agreement before enrolment. If a course-specific agreement is provided, it will apply alongside these general website terms to the extent stated in that agreement.
The booking page states that free parking is available in the car park on the premises for clinic users. It also states that visitors must enter their vehicle registration plate on the iPad inside the clinic to avoid a parking charge. The booking page says the clinic does not accept responsibility for parking tickets issued against a visitor’s vehicle. Please follow the on-site parking instructions and any signs displayed by the car park operator.
Website content is provided for general information and may be changed or corrected. Treatment descriptions and general FAQ information are not a substitute for an individual consultation or medical advice. Unless otherwise stated, website text, photographs, graphics, branding and other content are owned by or licensed to the relevant rights holder. You must not reproduce or commercially exploit them without permission, except where permitted by law.
Our website may link to third-party websites or use an external booking service. Those services may be subject to separate terms and privacy notices. We do not control third-party websites and are not responsible for their content or privacy practices.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any consumer rights that cannot be excluded by law.
Any responsibility for loss or damage will be assessed in light of the service agreed, the circumstances and applicable law. Nothing in these terms attempts to exclude liability for the clinic’s own negligence where such exclusion would be unlawful.
If you have a question or concern about a booking, treatment or course, please contact GH Aesthetics:
These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that allow a consumer to bring proceedings elsewhere.
We may update these terms when our services or legal requirements change. The latest version will be published on this page. Any separate booking or course agreement may contain additional terms for the particular service.
Last updated: 10 November 2026.
